Moniker’s corporate travel and events business is expanding, and we are currently looking to hire talented and passionate people to support the team as we grow. The Trip Planner role will be assigned as part of a Trip Planning Pod, working alongside another Trip Planner and supporting their Operations Manager in managing the day-to-day tasks and responsibilities of our client's travel programs. The ideal candidate will play a vital role in helping us build and service our roster of clients in planning and executing Corporate Incentive Trips, Retreats, & Meetings around the globe.
All successful applicants will be responsible for supporting the seamless execution of travel programs by managing logistics, assisting in supplier relationships, and ensuring exceptional customer service. This role involves coordinating various aspects of trip planning, from registration and transportation to on-site event staffing and itinerary development, all while meeting the high standards of excellence our clients expect. The Trip Planner also plays a key role in maintaining accurate travel documentation and adapting plans as needed throughout the planning process.
You’ll be great in this role if:
You’re a high-performing event planning or travel industry professional with 2-3+ years of experience in a high-growth environment.
You pride yourself on thoroughness and accuracy and consider yourself an Excel Ninja. You are a stickler for detail and have high standards, especially when it comes to keeping track of important dates and deadlines, and managing oodles of data across multiple spreadsheets.
You’re the first to put up your hand to support your colleagues when they are overwhelmed, and you’re willing to drop what you’re doing to help out when needed. You strive to build genuine relationships built on camaraderie and mutual trust throughout the company, and love being the “go-to” person in your organization.
You have a solid work ethic and approach each situation with energy and enthusiasm, even when the task at hand isn’t the most glamorous. You approach every challenge, committed and determined to achieve or exceed expectations and act with a sense of urgency.
You love a challenge and take great satisfaction in tackling tasks head-on, whether big or small. You are comfortable making independent decisions and follow your instincts to move quickly and efficiently. You are comfortable being measured by the results of your work, not just the effort put in.
You excel at juggling multiple projects simultaneously, maintaining high standards across all tasks while effectively prioritizing and managing time.
You are adept with new technologies and feel extremely comfortable with spreadsheets, and platforms like GoogleDrive, Asana, and Slack, among others.
You’re a self-starter with the determination and ability to take on tasks independently. You thrive on being given a task and told what success looks like, but being given leeway to figure out the “how” on your own (though you know when to ask for help, ensuring that you stay on track!). Given the significant amount of time spent working remotely and without direct supervision, your capability to work autonomously is essential to this role.
There will be extensive opportunities to travel in this role, and it is expected you will be flexible with occasionally needing to travel on weekends/holidays due to the timing and needs of our client's programs.
Please note that successful applicants who are invited to interview will be asked to participate in a short-budget competency test.
We offer a unique workplace where our team collaborates to plan, produce, and operate complex trips for companies with employees spread around the world. While that can be a lot of work - we have fun at the same time too!