An orange arrow
Back to All Job Postings

Trip Planning Coordinator

FULL-TIME | REMOTE (*FOR LEGAL PURPOSES, CANDIDATES MUST BE ELIGIBLE TO WORK IN CANADA TO APPLY)
Please note that we do not sponsor work visas, nor are looking to hire independent contractors at this time.
reporting to:  
TRAVEL OPERATION LEADS / DIRECTOR OF OPERATIONS, SYDNEY PENMAN
starting date:  
N/A

Moniker’s corporate travel and events business is expanding, and we are looking to hire talented and passionate people to support the team as we grow. The Trip Planning Coordinator role will be a assigned as part of a Trip Planning Pod, working alongside another Trip Planner and supporting their Operations Lead in managing the day-to-day tasks and responsibilities of our client programs. The ideal candidate will play a vital role in helping us build and service our roster of clients in planning and executing Corporate Incentive Trips, Retreats, & Meetings around the globe.

All successful applicants will be expected to familiarize themselves with the destinations, properties, and suppliers where we operate our programs both in North America and internationally. They will learn Moniker’s planning process, our approach to corporate travel and events, and what delivering exceptional client service involves. Following this, they will master the handling of large amounts of detail required to plan and operate trips and events in order to ensure our programs meet the high standards of excellence our clients expect from us.

CORE DUTIES:
RESPONSIBILITIES:
  • Management of RFP Process:
  • Correspond with hotels, DMCs (Destination Management Companies), and suppliers to gather quotes and RFPs.
  • Maintain clear communication channels to ensure timely and comprehensive responses from vendors.
  • Destination Research:
  • Conduct thorough research to identify and propose ideas and elements for itinerary building for new programs.
  • Explore various destinations, attractions, and activities to enhance the overall retreat experience.
  • Proposal Creation:
  • Take ownership of upcoming proposals, including understanding client briefs and budgets.
  • Conduct in-depth research on properties and destinations that align with the client's objectives.
  • Compose comprehensive proposals that reflect Moniker's commitment to excellence and client satisfaction.
  • Preparation of Budgets:
  • Prepare high-level budgets to provide clients with informed estimates of destination and itinerary costs.
  • Ensure accuracy and transparency in budget preparation to facilitate client decision-making processes.
  • Database Maintenance:
  • Update and maintain Moniker’s database of hotels, suppliers, and relevant information.
  • Other Administrative Tasks:
  • Perform additional administrative duties as assigned by the Research & Proposals Lead.
  • Support team efforts to streamline processes and enhance operational efficiency.
The ideal candidate
THE IDEAL CANDIDATE
  • Admin Experience: Has administrative experience in an office environment, and is comfortable managing multiple projects and keeping on top of numerous deadlines and tasks.
  • Communication Skills: communicator with strong verbal and written communication skills in English (and ideally a second language for working with suppliers in the countries we operate in)
  • Proactive: Is comfortable with autonomy and managing their time and tasks without much direct intervention, and is proactive in their approach to solving problems and getting ahead of any issues
  • Adaptable: Isn't phased by problems and changes in plan, has the abilities to research and find creative solutions.
  • Efficient: A self-starter that is highly organized with the ability to meet deadlines and manage expectations.
  • Organization & Planning Skills: Works well with complex logistics and is excited by the challenge of planning and operating exceptional trips for our clients.
  • Team Player: Works well both as a team player and an individual. Is confident in their abilities to stay focused and on track while working in a remote setting, without direct daily supervision.
  • High-Standards: Holds themselves to a extremely high standard, which means that the work that they produce is close to flawless and with minimal need for correction.
Compensation

Base Salary of CAD$70,000 with the OTE an additional $5,000-$10,000 per year through on-site staffing of our programs. There will be extensive opportunities to travel in this role, and it will be expected you will be flexible with occasionally needing to travel on weekends/holidays due to the timing and needs of our clients' programs.

Curious?
Send us an email with your Resume as well as answers to two of the following questions (max 500 words each essay)

  1. Tell us about the most complex event or project you undertook. How did you keep yourself organized, and ensure there were minimal mistakes during the process?
  2. A Toronto-based client has approached us with a briefing to help design an Incentive Trip to reward their top Sales Agents for a very successful year. Put together a high-level proposal and itinerary of how you would go about dividing and allocating a USD$500,000 budget for 50 people over the course of a 4-day program to Amsterdam, Netherlands, celebrating the success of these top performers.
Apply Now

Some of the Benefits

We offer a unique workplace where our team collaborates to plan, produce, and operate complex trips for companies with employees spread around the world. While that can be a lot of work - we have fun at the same time too!

  • 4-Weeks Starting Vacation 🌴
  • Health & Dental Benefits 🏥
  • $2,500 Personal Development Stipend 📚
  • 100% Remote Team 🏠
  • $2,000 Work from Wherever Stipend 💻
  • 4-Day Work Week During the Summer ☀️
  • Travel Opportunities 🗺️
  • Aeroplan Points for Personal Travel ✈️
  • Weekly Social Events, Flexible Hours
  • Twice Annual Retreats (We went to St. Martin 🇸🇽& Tuscany 🇮🇹 in '23)
  • And more! 🎉
Company Retreat in Tuscany, Italy
SUMMER MONIKON '23

Tuscany, Italy

Moniker corporate retreat in St. Martin
Winter Monikon '23

Saint Martin

Moniker Retreat 2022 in Whistler Canada
summer Monikon '22

Whistler, Canada

Group of people at a villa in Punta Mita, Mexico for a company retreat
winter Monikon '22

Punta Mita, Mexico