We'll get right to the point:Moniker’s Virtual Team Building Experiences business is expanding faster than we can manage, and we are looking to hire someone with a proven track record in Account Management & Business Development to join the team and support us during our growth. What Will I Be Doing Each Day? The majority of your days will be spent fielding and responding to the dozens of inbound enquiries we receive daily through our website's Contact Form and general inbox, sharing preliminary information and our marketing materials via e-mail, and setting up calls to host Demos for qualified leads. You will also work with the rest of the Sales & Marketing team to hone our SEM and SEO strategies to better position ourselves to capture the unprecedented surge in interest in virtual team building experiences across the globe, and establish Moniker as an industry leader in the field.
The rest of your time will be spent figuring out other innovative ways to grow our corporate client-base, and trying to establish broader and more long-term strategic partnerships with larger companies across multiple offices or divisions. Also, keeping the team entertained through a steady flow of funny memes and thoughtful GIFs in our internal Slack channels👌
About You This isn't your first biz dev rodeo. The ideal candidate has been around the proverbial block a few times and understands sales is a marathon, not a sprint, and will have the patience and persistence to tackle several sales calls each day without losing their gusto for gab after a long day of Zoom calls. They will be comfortable being 'on camera' a lot, talking to prospects around the world (making small talk and banter feel second-nature), and have palpable energy and charisma that oozes through the screen and gets people excited about our experiences. All successful applicants will learn Moniker’s CRM processes, familiarize themselves with our approach to virtual experiences, and understand what exceptional client service involves. On top of this, they will be a coachable self-starter that will crush their monthly goals with the support of the Sales Team and leadership.
Day-to-Day RESPONSIBILITIES:
Responding to inbound enquiries through our website and general inbox
Qualifying leads and setting up calls with those with high potential
Giving demonstrations and presentations over Zoom
Tracking all interactions via our CRM (HubSpot) and updating the team on your progress in both Asana and Slack
Integrating yourself deep within Moniker’s product portfolio to understand what we provide and how each experience operates
Drafting sales agreements, invoices, and managing client relationships through the onboarding phase with our Operations Team
Helping us track, adjust, and hone our SEM and SEO strategies to deploy our monthly marketing budget
Contributing to a fun and laid-back virtual office environment with all the memes, puns, and zingers
The ideal candidate
You’re easy-going, affable, but not passive or a pushover. We want you to seize opportunities and tackle them head-on, but we need you to stay flexible, chill, and amicably professional in the process as you will be working as part of a team to divide leads
You’re driven to hit your goals and build rock-solid long-term business relationships, but you often use your killer instinct to know when to take your foot of the "pressure pedal", and/or when to let the prospect go
Enthusiastic and comfy with technology, the SaaS space, and/or rich in remote sales experience
Great communicator with fluency in English and ideally a second language (French, German, Spanish, etc.)
Interested in working in a small-business "start-up" environment, learning along the way, and growing with the role and team
A self-starter that is highly organized and manages their time well with the ability to meet targets and manage expectations
Is comfortable with a less structured or formalized work environment and working from home in a remote setup
COMPENSATION & BENEFITS
Base + Commission Structure: Salary of CAD$50,000 (guaranteed) + Commission Plan with OTE between an additional $1,500+/month for reaching achievable sales goals. Expected total compensation will fall within $65,000-$95,000 for this role depending on performance.
Some of the Other Benefits
We offer a unique workplace where our team collaborates to plan, produce, and operate complex trips and virtual experiences for companies with employees spread around the world. While that can be a lot of work - we have fun at the same time too!
60,000 Aeroplan Points (Per Year) for Personal Travel ✈️
Annual Team Retreats (2020 was in Morocco!) 🐪
And more! 🎉
Curious?
Send us an email with your CV as well as answers to two of the following questions (max 500 words each essay)
Tell us about the last skill you learned or a course you took that wasn't required by your previous workplace or school. What was your motivation behind doing it?
What is the worst travel experience you have ever encountered? Tell us the story!
Describe your favourite previous boss/manager. What made them so awesome?
Why do you want to work in sales over another client-facing role?
You're hosting a dinner with 3 guests: 1 Living Person, 1 Dead, 1 Fictional Character. Who do you invite to the table, and why?
Successful candidates will be invited to a second round, wherein they should be prepared to flex their sales skills by (virtually) pitching the rest of the Sales Team a semi-ridiculous product or service (e.g. The Ostrich Pillow™), getting us excited and onboard to purchase one.
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